Terms & Conditions

Last updated: 7 November 2026

These Terms & Conditions apply to use of the LAKMAL DIGITAL SERVICE website and to services agreed with Palinda Lakmal (“I”, “me”, or “the service”). A specific written or recorded service agreement may add details for a particular engagement.

Services and scope

Services may include social media management, digital advertising support, and assistance navigating official platform procedures for account or content issues. The scope, deliverables, fees, schedule, and payment arrangements should be discussed and agreed before work starts. A general inquiry does not itself create a service agreement.

Platform-dependent support

Social networks and other platforms control their own accounts, reviews, enforcement, and advertising systems. I can provide guidance or agreed assistance using legitimate platform procedures, but cannot control platform decisions, eligibility, timing, access, or availability. Account recovery, removal requests, advertising approval, and campaign results are not guaranteed. LAKMAL DIGITAL SERVICE is independent and is not affiliated with or endorsed by Meta, Facebook, Instagram, WhatsApp, TikTok, YouTube, or Google.

Your responsibilities

• Provide accurate information and respond to reasonable requests needed for the agreed work.
• Only request actions for accounts, pages, content, and advertising that you own or are authorized to manage.
• Comply with applicable law and platform rules, and do not request false reports, deceptive activity, or unauthorized access.
• Keep passwords, OTPs, backup codes, and two-factor authentication codes private. I will not ask you to disclose them.
• Review and approve any agreed content, advertising budget, or campaign materials before they are used.

Fees, payment, and cancellation

Fees, payment timing, and any cancellation arrangements are agreed for the specific service before work begins. Third-party platform or advertising charges may be subject to the third party’s own terms. See the Refund Policy for how cancellation and refund requests are reviewed.

Third-party services and materials

External platforms, links, tools, and services are controlled by their respective providers and may change or become unavailable. Their terms apply to your use of them. Ownership or permitted use of any custom deliverable will be confirmed as part of the relevant service agreement; third-party materials remain subject to their own rights and licenses.

Website use and responsibility

Website information is general and may be updated. It is not legal advice or a guarantee of any platform outcome. To the extent permitted by applicable law, the service is not responsible for decisions made by third-party platforms or for interruptions outside its reasonable control. Nothing in these terms excludes liability or rights that cannot lawfully be excluded.

Privacy and updates

Website inquiries and communications are described in the Privacy Policy. These terms may be updated by publishing a revised version here. The version in effect when a particular service is agreed, together with that service’s specific terms, will be relevant to that engagement.

Contact

For questions about these terms or to discuss a service, contact me through WhatsApp at +94 74 110 7659.